Norwich Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information serves these key purposes:

• Service Provision in Norwich:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. We also facilitate the collection and return of vehicles, alongside processing payments, deposits, and any applicable charges. Our goal is to provide a seamless experience throughout your rental.
• Customer Interaction in Norwich (Legitimate Interest/Contractual Obligations):
  • Delivering booking confirmations and essential rental details. Addressing your questions and offering dedicated customer support. Informing you of service or policy updates.
• Marketing Permissions in Norwich:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Satisfaction:
  • Assessing website usage helps refine user experience and site functionality. Researching trends to improve our vehicle fleet and services.
• Legal Compliance in Norwich Car Hire Services:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

3. Sharing Your Information

Sharing Your Information:

• Local Service Partners: We collaborate with third-party providers, including payment processors, IT support, and maintenance services. These partners are contractually committed to safeguarding your data.

We do not share your personal information with third parties.

Data Protection Standards

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and routine security evaluations. However, it is important to acknowledge that no electronic transmission or storage method is entirely secure.

Data Retention Policies

We keep your personal information only for as long as needed to achieve the reasons it was collected, including compliance with legal, accounting, or reporting obligations. The duration of retention may differ based on the type of information and the specific circumstances surrounding its processing.

Your Rights in Norwich

Your rights under UK data protection law in Norwich

• Accessing Your Data Rights: Obtain a copy of your personal information records.

Contact us below to exercise your privacy rights.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your experience, monitor site traffic, and customize content. You have the option to adjust your cookie settings directly in your browser for greater control over your online preferences.

8. Updates to Policy

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your personal information in Norwich.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: